I would like to announce that I am proud to have been named a ‘Top Doc for Women 2013” by Minnesota Monthly Magazine. Every year this premiere magazine of the Twin Cities of Minneapolis and St. Paul publish an issue dedicated to highlighting the physicians that other doctors and nurses have recommended. This is not the first time that my staff and I have been named to this honor. Make no mistake this is not about one person, but rather a concerted culture in the office. We work hard to treat our patients like we would like to be treated. That means minimal wait times, consultations with me -the doctor (rather than a nurse), time for questions, explanations of the procedures and recovery, and realistic expectations and outcomes. We are not afraid to say no when we know the procedure won’t be effective or if we sense that you will be unhappy with the outcome! Our goal is make happy patients!
It is fulfilling to be noticed for the special touches we strive to give our patients. We know that for many patients this is their first exposure to plastic surgery and often their very first exposure to anything medical. These initial experiences can illicit feelings that range from embarrassment, self-consciousness, and self doubt. By the time most patients have made a consultation we know they have been thinking about these issues for a long time. Our goal is to provide an enriching and educational experience and in so doing exploring your motivation to seek plastic surgery care. Liposuction or breast enhancement won’t save a failing marriage. I aim to create a lifelong relationship so that you feel comfortable returning when you need other plastic surgical counseling.
Creating a pleasant and relaxing experience can start with the physical surroundings. The office is designed to feel warm and inviting. This starts when you reach the building where you will find ample free parking. The waiting room is more of a living room than a cold, clinical, doctors office. Behind our reception desk you will find a smile and a concerned person. We work hard to minimize wait times. Often my patients remark in a half-hearted manner that they are mad they didn’t have time to read the latest magazine sitting before them. I think most people are surprised that a medical office can actually run in an efficient manner for both the doctor and the patient. We realize that your time is valuable too. It’s another way to say we value and thank you for entrusting your care to us.
Brian Kobienia, MD
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